Dealing With People You Can't Stand
Summary
Der Wohlfühlort für Bücherkauf
Dealing With People You Can't Stand by Rick Brinkman
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
Brinkman, Rick: - Dr. Rick Brinkman is the coauthor of the international bestseller Dealing with People You Can't Stand, which has been translated into 25 languages. He is a top keynote speaker and trainer on Conscious Communication(TM) for leadership, teamwork, customer service, effective meetings, bringing out the best in people, and managing multiple priorities.
| SKU | Nicht verfügbar |
| ISBN 13 | 9780070078383 |
| ISBN 10 | 0070078386 |
| Title | Dealing With People You Can't Stand |
| Author | Rick Brinkman |
| Condition | Nicht verfügbar |
| Binding type | Paperback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 1994-09-30 |
| Number of pages | 192 |
| Cover note | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Note | Nicht verfügbar |