Successful Telemarketing by Kathy Sisk
Presents the author's 12-step programme of confidence-building techniques for converting average telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.SKU | Nicht verfügbar |
ISBN 13 | 9780070577046 |
ISBN 10 | 0070577048 |
Title | Successful Telemarketing |
Author | Kathy Sisk |
Condition | Nicht verfügbar |
Binding type | Hardback |
Publisher | McGraw-Hill Education - Europe |
Year published | 1995-03-01 |
Number of pages | 528 |
Cover note | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
Note | Nicht verfügbar |