Quality Planning and Analysis by J M Juran

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Quality Planning and Analysis by J M Juran

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Summary

Provides comprehensive coverage and reflects modern thinking on quality in the 90's and into the 21st century. It aims to give balanced coverage of the impact of quality on organizational activities - managerial, statistical, and technical - which organizations need to achieve quality objectives.

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Quality Planning and Analysis by J M Juran

Written by internationally recognized leaders in quality, this book provides comprehensive coverage and reflects modern thinking on quality in the 90's and into the 21st century. It gives balanced coverage of the impact of quality on all organizational activities - managerial, statistical, and technical - which organizations need to achieve quality objectives. The systems approach is threaded throughout the book by discussing quality assessment, key quality processes, and the quality activities in 11 functional areas of an organization. The new edition has been thoroughly updated and covers new topics such as concepts and examples for the service industry, strategic quality management, competitive bench-marking, quality function deployment, self-managing teams, employee empowerment, zone control charts, and box and whisker plots. There is also detailed discussion of quality planning, control, and improvement processes. A solutions manual is also available (0-07-033184-7).
SKU Nicht verfügbar
ISBN 13 9780070331839
ISBN 10 0070331839
Title Quality Planning and Analysis
Author J M Juran
Condition Nicht verfügbar
Binding type Hardback
Publisher McGraw-Hill Education - Europe
Year published 1993-03-01
Number of pages 640
Cover note Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Note Nicht verfügbar