Coaching for Improved Work Performance, Revised Edition by Ferdinand Fournies

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Coaching for Improved Work Performance, Revised Edition by Ferdinand Fournies

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Summary

The ultimate source of on-the-job coaching tips--now expanded to cover the latest workplace trends.

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Coaching for Improved Work Performance, Revised Edition by Ferdinand Fournies

Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years. In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for!
Ferdinand F. Fournies, internationally recognized consultant, speaker, and professor at Columbia's Graduate School of Business is now retired.
SKU Unavailable
ISBN 13 9780071352932
ISBN 10 0071352937
Title Coaching for Improved Work Performance, Revised Edition
Author Ferdinand Fournies
Condition Unavailable
Binding type Paperback
Publisher McGraw-Hill Education - Europe
Year published 1999-12-16
Number of pages 256
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable