Fast Thinking Difficult People by Ros Jay

Fast Thinking Difficult People by Ros Jay

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Résumé

You've got a conflict to resolve. You're up against the clock. You need Fast Thinking.*Avoid confrontation *Deal with the problem *Improve the atmosphere

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Fast Thinking Difficult People by Ros Jay

Life moves fast enough these days to keep you working at break-neck speed most of the time. What you can really do without is problem people who create unpleasantness and difficulties and just plain slow you down. In this age of fast working, difficult people aren't suddenly going to change personality overnight. So you're going to have to do the work instead. And it's not so bad really. Once you know the techniques for handling these people, you'll find it comes naturally before long. Whether they are domineering, or they constantly pass the buck, whether they are sulkers or just plain whingy, there are techniques for getting the best from everyone and making your own job a damn sight easier. This book is about difficult people wherever you encounter them at work, whether they are colleagues, bosses or your own team members.
SKU Non disponible
ISBN 13 9780273653073
ISBN 10 0273653075
Titre Fast Thinking Difficult People
Auteur Ros Jay
État Non disponible
Type de reliure Paperback
Éditeur Pearson Education Limited
Année de publication 2000-12-07
Nombre de pages 96
Note de couverture La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note Non disponible