Successful Telemarketing by Kathy Sisk

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Successful Telemarketing by Kathy Sisk

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Summary

Presents the author's 12-step programme of confidence-building techniques for converting average telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.

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Successful Telemarketing by Kathy Sisk

Presents the author's 12-step programme of confidence-building techniques for converting average telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.

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SKU Non disponible
ISBN 13 9780070577046
ISBN 10 0070577048
Title Successful Telemarketing
Author Kathy Sisk
Condition Non disponible
Binding type Hardback
Publisher McGraw-Hill Education - Europe
Year published 1995-03-01
Number of pages 528
Cover note La photo du livre est présentée à titre d'illustration uniquement. La reliure, la couverture ou l'édition réelle peuvent varier.
Note Non disponible
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