Benchmarking for Best Practices: Winning Through Innovative Adaptation by Christopher Bogan

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Benchmarking for Best Practices: Winning Through Innovative Adaptation by Christopher Bogan

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Summary

Takes the reader through a 9-step benchmarking model - from improving baseline trends to achieving quality leadership. This book shows how to: forge a learning organization ready to borrow successful ideas wherever they occur; tailor benchmarking to a firm's identity; manage the total project - including determining what to benchmark; and more.

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Benchmarking for Best Practices: Winning Through Innovative Adaptation by Christopher Bogan

Benchmark expert Christopher E. Bogan and corporate quality director Michael J. English walk management through their 9-step benchmarking model - from improving baseline trends to achieving world-class quality leadership. Recognizing that successful benchmarking often, demands dramatic changes in corporate attitudes - and an end to the "not invented here" mentality that stifles innovation - they arm readers with the weapons to: forge a learning organization ready to borrow successful ideas wherever they occur - inside or outside the firm; tailor benchmarking to a firm's unique identity - acknowledging that one company's "best practices" aren't always another's; sell benchmarking to even the most skeptical senior executives or "turf conscious" factory and line managers; and manage the total project - including determining what, and against whom, to benchmark.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
SKU Unavailable
ISBN 13 9780070063754
ISBN 10 0070063753
Title Benchmarking for Best Practices: Winning Through Innovative Adaptation
Author Christopher Bogan
Condition Unavailable
Binding type Hardback
Publisher McGraw-Hill Education - Europe
Year published 1994-08-30
Number of pages 312
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable