Cultural Intelligence: Building People Skills for the 21st Century by Thomas

Cultural Intelligence: Building People Skills for the 21st Century by Thomas

Succeed in Any Culture, in Every Situation

In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams.

This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds--nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.

Yuan Liao (PhD, Simon Fraser University) is an Assistant Professor in the Managing People in Organizations Department at IESE Business School, Spain. She studies attitudes and behaviors in multicultural workplace and her work has appeared in the leading journals in the field of Cross-Cultural Management. She currently serves on the editorial boards of the Journal of International Business Studies and the Human Resource Management Review.

David C Thomas (PhD University of South Carolina) is a Professor in the Gustavson School of Business, University of Victoria, Canada and Professor Emeritus of International Management at Simon Fraser University. He is the author of a dozen books including the bestselling Cultural Intelligence: Living and Working Globally, (2009, Berrett-Koehler Publishers). His book Cross-Cultural Management Essential Concepts (2008, Sage Publications) was the winner of the R. Wayne Pace Human Resource Development book of the year award for 2008. In addition, he has recently edited (with Peter B. Smith and Mark Peterson) The Handbook of Cross-Cultural Management Research from Sage Publications. His research on cross-cultural interactions in organizational settings has appeared in the leading journals in the field. He currently serves on the editorial boards of the Journal of International Business Studies, the Journal of Organizational Behavior, the International Journal of Cross-Cultural Management, and the European Journal of Cross-Cultural Competence and Management. Dr Thomas has consulted on cultural diversity issues with numerous organizations including, Tech Resources, Rio Tinto Group, Sun Microsystems, the Canadian Police College, the Royal Canadian Mounted Police, Citizenship and Immigration Canada, and Correctional Service Canada.

SKU	Unavailable
ISBN 13	9781626568655
ISBN 10	1626568650
Title	Cultural Intelligence: Building People Skills for the 21st Century
Author	Thomas
Condition	Unavailable
Binding Type	Paperback
Publisher	Berrett-Koehler Publishers
Year published	2017-03-20
Number of pages	216
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable