Successful Telemarketing by Kathy Sisk

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Successful Telemarketing by Kathy Sisk

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Summary

Presents the author's 12-step programme of confidence-building techniques for converting average telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.

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Successful Telemarketing by Kathy Sisk

Presents the author's 12-step programme of confidence-building techniques for converting average telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.

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SKU Unavailable
ISBN 13 9780070577046
ISBN 10 0070577048
Title Successful Telemarketing
Author Kathy Sisk
Condition Unavailable
Binding type Hardback
Publisher McGraw-Hill Education - Europe
Year published 1995-03-01
Number of pages 528
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable
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