Dealing With People You Can't Stand
Summary
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Dealing With People You Can't Stand by Rick Brinkman
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
Brinkman, Rick: - Dr. Rick Brinkman is the coauthor of the international bestseller Dealing with People You Can't Stand, which has been translated into 25 languages. He is a top keynote speaker and trainer on Conscious Communication(TM) for leadership, teamwork, customer service, effective meetings, bringing out the best in people, and managing multiple priorities.
| SKU | Unavailable |
| ISBN 13 | 9780070078383 |
| ISBN 10 | 0070078386 |
| Title | Dealing With People You Can't Stand |
| Author | Rick Brinkman |
| Condition | Unavailable |
| Binding type | Paperback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 1994-09-30 |
| Number of pages | 192 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |